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Delivery & Returns

Delivery

UK ORDERS

STANDARD
3-5 working days - £3.99 (Free on orders over £60)
FIRST CLASS 
2-3 working days - £5.50 
NEXT WORKING DAY (MON - FRI)
Delivered next working day when ordered before 2pm.
Any orders after 2pm with next day delivery, will be dispatched the next working day, and delivered the following working day.

INTERNATIONAL TRACKED
7-15 working days - £12.99 

All delivery times are estimated. All items are sent via secured, insured delivery.

PLEASE ENSURE YOU ENTER THE CORRECT DELIVERY ADDRESS. IF YOUR PARCEL IS AUTOMATICALLY RETURNED TO US DUE TO DELIVERY FAILURE YOU WILL NOT BE ENTITLED TO A REFUND

Returns
You may return your item to us within 14 days of receiving your order for a refund or exchange. 

Pre-orders cannot be cancelled.

For all international orders, we only offer refunds, no exchanges. If you would like a different size you will need to return your item for a refund, and re-order your new size.

Your item/s must be unused, with tags still attached, and in the original packaging, and condition that you received them. All items must be in a re-saleable condition with no marks. 

If you wish to return your item please e-mail info@gonerogueclothing.com. If you wish to exchange for another size, colour, or item, please include what you are returning and what you would like to exchange it for in the email. 

Please note that sale items are non returnable. All sales are final for reduced items.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 
If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 working days.

Late or missing refunds
If you haven’t received your refund within 5 working days, you can contact your credit card company for more information. 

Depending on your location, the time it may take for your exchanged product to reach you, may vary.

If you are returning an order of over £50, you should consider using a traceable shipping service as you won't be refunded if your returned order doesn't reach us.

All refunds or cancelled orders will result in a £2.50 adjustment fee. 

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